CASE STUDY
How 100% Gas Ltd. grew their business threefold with Gas Engineer Software
10+
years using
Gas Engineer Software
300%
increase in revenue
3 → 5
Team growth since going paperless
BACKGROUND
About 100% Gas Ltd
100% Gas Ltd has been trading for over 18 years. From the very beginning, the team found success: the first five years saw their customer base multiply — especially with repeat work like boiler servicing, gas safety checks, and ongoing maintenance.
But as demand increased, so did the paperwork. Tracking repeat jobs, following up on quotes and unpaid invoices, and keeping certificates and records in order became a daily hassle for the team:
“As the workload increased, it became clear that we needed a better way to track repeat jobs, follow up quotes, and store important paperwork in one place.”
THE CHALLENGE
Paperwork overload and organisation
Before using Gas Engineer Software, 100% Gas Ltd were running a growing business with manual tools and systems. They had:
- Spreadsheets for job tracking
- Documents stored locally across different computers
- Paper certificates
- Printed quotes that had to be followed up manually
Once the business started picking up speed, these systems began to show their cracks:
- They were spending too much time on admin – chasing invoices, re-entering information, and looking for lost details was taking time away from more important tasks.
- Unorganised systems meant things were getting dropped and lost – nothing lived in one place, so it was easy to miss follow-ups and have invoices go unpaid for far too long.
But most importantly, the time spent on admin and paperwork made it difficult to continue growing the business. Adding more work or more engineers would only increase the admin burden, and leave limited time to spend on billable work.
Above: Creating a certificate in Gas Engineer Software
THE SOLUTION
Why 100% Gas Ltd. chose Gas Engineer Software
When the team started feeling the pressure, they started looking into solutions. They initially looked into building their own system, but decided the cost and effort wouldn’t be worth the benefit. Then they came across an advert for Gas Engineer Software.
Despite saying they were not confident with technology, 100% Gas Ltd were set up with the Gas Engineer Software extremely quickly. They found the system straightforward to use and were sure to get in touch with support whenever they had a question.
“We were a little sceptical at first, but after getting in touch and giving it a try, it turned out to be one of the best decisions we’ve made for the business.”
A digital workflow
The new way of working: everything in one place
“Since switching to the software, everything works like clockwork. We now have a very clean, structured process.”
Above: Colour-coded schedule & calendar in Gas Engineer Software.
Once up and running with Gas Engineer Software, 100% Gas Ltd accelerated their success and went from juggling paperwork to running a tight, organised operation.
Seamless calendar & scheduling
- The calendar is used for everything.
- Each engineer is assigned a different colour, so it’s easy to see who’s where and what they’re doing at a glance.
- Jobs are clearly scheduled, with no double-bookings or missed visits.
Real-time job updates from the field
- Engineers are all on the mobile app and use it to update jobs as soon as they’re finished.
- The office is able to stay up to date without chasing phone calls or texts.
- Engineers leave simple notes like “INVOICE” or “QUOTE”, so the admin team knows exactly what to do next.
Easy notes, reminders and follow-ups
- The team uses job notes and reminders to keep each other updated.
- They can quickly create a follow-up job if extra work is requested.
- Especially during quieter periods, automated boiler service reminders help bring in repeat work back in without manually digging through old records.
The results
300% revenue increase & 30 hours saved each week
One of the biggest wins for 100% Gas Ltd has been the time they are able to save. As a team, they’ve managed to claw back 20-30 hours every week by avoiding manual data entry, hunting for paperwork, setting up payment reminders, and improving communication between office staff and engineers.
This has given them the opportunity to grow massively:
- Since they started using Gas Engineer Software, the team has hired an additional admin employee and engineer — taking their team of 3 to a comfortable 5 (with plans to further hire).
- With more hands on deck, their revenue has grown about 300% in the same time, showing that each member of the team has been able to work more efficiently with their time.
- Invoice reminders have proven especially helpful for the team. Their cash flow is more predictable because invoices are paid on time, and the team spends far less time emailing and phoning about overdue payments.
Special thanks to Julie from 100% Gas Ltd. for taking part in this case study. Learn more about 100% Gas Ltd. by visiting their website or social media profiles:
30+
hours saved each week
300%
increase in revenue
3 → 5
Team growth since going paperless
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