Customer Management

Manage all customer details in one place.
Find details & info instantly with quick-search.
Look professional in front of customers

Customer management made easy

Keep every name, address, appliance, and contact detail in one single place. Accessible & editable any time, anywhere.

EASY ORGANISATION

Keep Everything In One Place And Never Lose Another Number

Easily access customer info

One consolidated database of customer info to find the right details in seconds. Accessible any time, anywhere, from any device – even if you’re offline.

Connect field & office teams
Anyone on the team can add to this single database that syncs across all devices in real time. Nothing gets lost and everyone’s kept up-to-date.
Safe, secure, and organised

Keeping your contacts on Gas Engineer Software is 100% secure. Sort by date, name, address, and never lose scribbled-down contact info again.

Find customer details at the click of a button
Scheduling Software - Find customer details
EFFICIENT & CONNECTED

Connect Your Database To All Your Jobs And Speed Up Your Day

The backbone of your business

Everything from your certificates to invoices and schedules is connected by your customer database, making things organised & efficient.

Read more about Job Management →

Better & more informed scheduling

Easily allocate work to the right engineers with full customer history & appliance data at your fingertips. Get fewer callbacks and shorter call times.

Read more about Scheduling →

Easily check payment statuses

Gas Engineer Software offers a quick overview over all invoices and can even send reminders for you. Filter by a customer to see it all in one place.

Read more about Invoicing →

IMPRESS CUSTOMERS

Look Professional Without Scrambling To Find Details

Know exactly who you’re talking to

Find a customer’s details moments after you pick up the phone to avoid awkward silences & show how much you care.

Never ask for details more than once

With everything stored online in one location, customer’s never need to repeat themselves – even if they’re speaking to a different member of staff.

Keep engineers’ notes at the ready

Complete job histories and all engineers’ notes help connect field and office teams. Look professional on the phone and impress your customers.

CRM Software - Customer communication

Gas Engineer Software is 100% free to try.

Start your 7-day trial:

Benefits of managing customer details digitally:

For your customers

  • Easy access to old records & engineer notes.
  • Know which customer you’re speaking to in seconds.
  • Never ask for details more than once.

For your business

  • Well-organised & secure customer database.
  • Enable a bunch of other features like reminders.
  • Connect your field & office teams.

Forget having to chase customers up

For upcoming service due dates, quotes, invoices – let Gas Engineer Software follow up for you with our fully automatic reminder system.

Invoice reminders help chase late payers

Forget having to chase customers up

For upcoming service due dates, quotes, invoices – let Gas Engineer Software follow up for you with our fully automatic reminder system.

WHY US

Find out why over 6,000 Heating & Plumbing Companies Trust Us

Easy to start | No credit card required

Michael McCluskey
McCluskey’s Heating

Have been using since the early days. Had tried other software, but was so impressed not just by the ease of use but the technical help that is at hand.

Frank McCracken
FGM Boiler Services

A great app, should have moved onto it years ago, customer service always on hand should there be any advice needed. Highly recommended.

Tom Zapasnik
T Z Plumbing

This gas software is great for all my needs. I wouldn’t use anything else. Also invoices before I even leave the job get home and I’ve already be paid.
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The Number #1 Software for the UK Heating & Plumbing Industry

The number #1 software for the UK heating & plumbing industry for over 10 years. Easily manage your customers, engineers & jobs. Grow your business with less paperwork, less hassle and less work.