Automated Reminders

Absolutely! All of our reminders are customisable. You can write anything you like while also making use of our shortcut tags like :firstname and :propertyaddress which will automatically fill with the customer’s unique information.

We’ve devised three different types of reminders useful for heating businesses. Quote and invoice reminders simply follow up on the paperwork you send to customers, helping you get paid faster and win more jobs.

However, our most profitable feature is our service reminders. These help you capture more repeat business from the yearly servicing you do for many customers. 

Yes. If a customer has requested to not receive reminders, you can simply turn off automated reminders in that customer’s profiel.

Since landlords and most homeowners get their gas appliances serviced each year, these service reminders are a great way to keep the same customers. It’s cheaper and more effective than finding new ones, and also prevents your customers from going to one of your competitors instead (if they received a leaflet through the door, for example)

You can read more about the benefits of repeat business in our article here.

Keeping your records stored on Gas Engineer Software is extremely safe because we use bank-level encryption and keep frequent backups. Read more about this here.

Going paperless also means you won’t have to worry about floods, leaks, damp, fire, and simply misplacing records.