March 31, 2020
If you’re out on a job and you have a problem with the software you use to create certificates, you don’t have time to wait for a response to an email - you need an answer fast.
March 24, 2020
As a business owner, no matter how organised you try to be, things might sometimes slip through the cracks; but one small mistake can have a much bigger effect than you realise.
March 17, 2020
How often do you phone up a company for support, only to be met with a robotic list of options that don’t actually meet your needs?
March 10, 2020
Too many people - both in and out of the gas engineering industry - approach email with a “good enough” mindset, allowing emails full of spelling mistakes and grammatical errors to go out to their customers on a daily basis.